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Privacy Policy

Your privacy matters to us. This policy explains how LayrDa AI collects, uses, and protects your information.

Last Updated: January 10 min read
01

Information We Collect

We collect information to provide and improve our AI-powered data structuring services. The types of information we collect include:

Personal Information

  • Name and email address when you create an account or contact us
  • Company name and job title for business accounts
  • Billing information and payment details for paid services
  • Phone number if provided for support or communication

Technical Information

  • IP address, browser type, and operating system
  • Device identifiers and usage patterns
  • Log data including access times and pages viewed
  • Cookies and similar tracking technologies

Data You Provide for Processing

  • Communication data (emails, chats, call logs) you submit for AI structuring
  • Documents and files uploaded to our platform
  • API data transmitted through integrated third-party services
02

How We Use Your Information

We use the collected information for the following purposes:

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Service Delivery

To provide, maintain, and improve our AI data structuring platform and deliver the services you request.

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Security

To protect against unauthorized access, fraud, and ensure the security of our platform and your data.

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Analytics

To understand usage patterns, improve user experience, and develop new features and services.

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Communication

To send service updates, respond to inquiries, and provide customer support when needed.

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Legal Compliance

To comply with applicable laws, regulations, and legal processes or enforceable governmental requests.

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Product Improvement

To train and improve our AI models using anonymized and aggregated data patterns.

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Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

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Data Security

We take the security of your data seriously and implement industry-standard measures to protect it:

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption standards.

Access Controls

Strict role-based access controls ensure only authorized personnel can access sensitive data.

Monitoring

Continuous security monitoring and regular vulnerability assessments to detect and prevent threats.

Secure Infrastructure

Our platform runs on SOC 2 compliant cloud infrastructure with regular security audits and penetration testing.

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

05

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy:

Data Type Retention Period
Account Information Duration of account + 30 days
Processing Data 90 days after processing completion
Usage Analytics 12 months (anonymized)
Billing Records As required by tax law (typically 7 years)
Support Tickets 24 months after resolution
Cookies Up to 12 months

You may request deletion of your data at any time by contacting us. We will process your request within 30 business days, subject to any legal retention requirements.

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Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

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Your Rights

Depending on your location, you may have the following rights regarding your personal data:

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Right to Access

Request a copy of the personal data we hold about you.

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Right to Rectification

Request correction of inaccurate or incomplete personal data.

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Right to Erasure

Request deletion of your personal data under certain conditions.

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Right to Restrict Processing

Request limitation of how we process your personal data.

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Right to Data Portability

Receive your data in a structured, machine-readable format.

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Right to Object

Object to processing of your personal data for certain purposes.

To exercise any of these rights, please contact us at privacy@layrda.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

08

Third-Party Services

Our platform may integrate with or contain links to third-party services. We are not responsible for the privacy practices of these external services:

  • Cloud Infrastructure: We use industry-leading cloud providers for hosting and data storage, all of which maintain SOC 2 and ISO 27001 certifications.
  • Payment Processing: Payment transactions are handled by PCI DSS compliant payment processors. We do not store your full credit card details on our servers.
  • Analytics: We use privacy-focused analytics tools to understand platform usage. Data collected is anonymized and aggregated.
  • Communication Tools: Email and notification services used are GDPR compliant and process data according to our data processing agreements.

We encourage you to review the privacy policies of any third-party services you interact with through our platform.

09

Children's Privacy

LayrDa AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take immediate steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@layrda.com so we can take appropriate action.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:

  • We will update the "Last Updated" date at the top of this page
  • For significant changes, we will notify you via email or a prominent notice on our platform
  • We encourage you to review this policy periodically to stay informed
  • Your continued use of our services after changes constitutes acceptance of the updated policy
11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

We aim to respond to all privacy-related inquiries within 48 hours during business days.