Please read these terms carefully before using LayrDa AI's services. By accessing or using our platform, you agree to be bound by these terms.
By accessing, browsing, or using the LayrDa AI platform ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you ("User," "you," or "your") and LayrDa AI Technologies ("LayrDa," "we," "us," or "our").
If you do not agree to these Terms, you must immediately discontinue use of the Service. We reserve the right to refuse service to anyone for any reason at any time.
LayrDa AI provides an artificial intelligence-powered platform designed to transform unstructured communication data into structured, actionable formats. Our services include but are not limited to:
AI-powered conversion of emails, chats, call logs, and other unstructured data into organized, machine-readable formats.
RESTful APIs and webhooks for seamless integration with your existing tools, CRMs, and workflows.
Automated detection of customer intent, sentiment, urgency, and key entities from communication data.
Visual dashboards and exportable reports for monitoring data processing and extracting insights.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
To access certain features of the Service, you may be required to create an account. When creating and maintaining your account, you agree to the following:
You must provide accurate, current, and complete information during registration. You agree to update your information promptly to keep it accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials. You must immediately notify us of any unauthorized use of your account or any other security breach.
You are solely responsible for all activities that occur under your account. LayrDa shall not be liable for any loss or damage arising from your failure to protect your account credentials.
Each individual may maintain only one account unless explicitly authorized by LayrDa for business or enterprise purposes.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without prior notice or refund.
The intellectual property rights related to the Service are divided as follows:
By using the Service, you grant LayrDa a limited, non-exclusive, worldwide license to process your data solely for the purpose of providing the Service. This license terminates when you delete your data or close your account.
When you submit data to our platform for processing, the following terms apply:
You are solely responsible for ensuring you have the legal right to submit data for processing. You represent that all data submitted complies with applicable data protection laws.
Your data is processed using our AI systems and stored securely in encrypted form. We process data only as necessary to provide the Service and as described in our Privacy Policy.
Structured output is delivered through your chosen method (API, dashboard, export). Output accuracy depends on input data quality and is provided on a best-effort basis.
Processing data is automatically deleted 90 days after processing completion. You may request earlier deletion at any time through your account settings or by contacting support.
For detailed information about how we handle your data, please refer to our Privacy Policy.
If you subscribe to a paid plan, the following payment terms apply:
Subscriptions are billed in advance on a monthly or annual basis depending on your selected plan. Your billing cycle begins on the date you subscribe.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be notified before renewal.
We offer a 14-day money-back guarantee for new subscriptions. After 14 days, payments are non-refundable except where required by law.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by applicable law:
While our AI strives for high accuracy, we do not guarantee that the structured output will be 100% accurate, complete, or error-free. AI-generated results should be reviewed before critical use.
We strive for 99.9% uptime but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
We are not responsible for the performance, availability, or actions of third-party services integrated with our platform, including cloud providers and payment processors.
We expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by applicable law, LayrDa AI and its officers, directors, employees, and agents shall not be liable for:
Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, business opportunities, or goodwill
Cost of procurement of substitute goods or services
Damages resulting from unauthorized access to or alteration of your data
Any errors, inaccuracies, or omissions in AI-generated output
In no event shall our total aggregate liability exceed the greater of (a) the amount you paid to LayrDa in the twelve (12) months preceding the claim, or (b) âš10,000 / $100 USD.
You agree to indemnify, defend, and hold harmless LayrDa AI, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Your use or misuse of the Service
Your violation of these Terms or any applicable law or regulation
Your violation of any rights of a third party, including intellectual property rights
Any data you submit to the Service that causes harm or violates applicable laws
Any claim that your use of the Service caused damage to a third party
This indemnification obligation will survive the termination of these Terms and your use of the Service.
Either party may terminate this agreement under the following conditions:
Upon termination, your right to use the Service immediately ceases. Sections relating to intellectual property, limitation of liability, indemnification, and governing law shall survive termination.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Before filing any formal dispute, you agree to first contact us at legal@layrda.com and attempt to resolve the dispute informally within 30 days.
If informal resolution fails, both parties agree to attempt mediation through a mutually agreed-upon mediator before proceeding to arbitration or litigation.
Any unresolved disputes shall be settled by binding arbitration in Bangalore, Karnataka, India, in accordance with the Arbitration and Conciliation Act, 1996.
The courts of Bangalore, Karnataka, India shall have exclusive jurisdiction over any disputes arising from these Terms that are not subject to arbitration.
We reserve the right to modify these Terms at any time. When we make changes:
We will notify you of material changes via email and/or a prominent notice on our platform at least 30 days before the changes take effect.
You will have 30 days to review the updated Terms. During this period, you may contact us with questions or concerns about the changes.
Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you disagree, you must stop using the Service.
We maintain a version history of all Terms updates. Previous versions are available upon request by contacting our legal team.
If you have any questions about these Terms and Conditions, please contact us through any of the following channels:
We aim to respond to all legal inquiries within 48 hours during business days. For urgent matters, please mark your email as "Urgent" in the subject line.